Reference

How phmgmph Handles Your Personal Data

This Privacy Policy explains exactly what information we collect when you open an account, make a deposit through GCash, Maya or InstaPay, and move through the lobby.

Account data kept secureGCash, Maya, InstaPay transaction recordsYour right to access or delete dataCookie controls in your browserContact us to update your info
phmgmph How phmgmph Handles Your Personal Data
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use SSL encryption across all account pages so that data in transit — including payment details when you connect your GCash or Maya wallet — cannot be read by a third party. Cookie controls, retention rules and access rights are all active parts of how we run the platform, not just items on a checklist.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see how the lobby loads on your device. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are kept for as long as your account is open and for the period required by applicable law after you close it. You can request early deletion where local law permits it.

Account Security

Login attempts trigger OTP verification to your registered mobile number. If we detect a session from an unfamiliar device, we flag it before your account can be accessed.

Who to Contact for Changes

Data correction and deletion requests go to our support team via live chat or email. We confirm receipt and let you know when the change has been applied to your record.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access your data, correct something we have on file, or ask us to delete your account information, these are the channels to use. Each path connects you to the same team — choose whichever fits your situation. We aim to acknowledge privacy requests within a reasonable time and will keep you updated on progress.

Live Chat Open the chat window from any page in your account. This is the quickest way to flag a data or privacy concern and get a reference number for your request.
Email Support Send your request to our support address shown inside your account settings. Include your registered email and a brief description of what you need changed or removed.
Account Settings Some updates — like changing your contact number or linked e-wallet — can be done directly inside your account profile without contacting the team.

Privacy Policy Questions Answered

These are the questions we hear most from account holders about how their data is used, how long it is kept and what rights they have. If your question is not here, live chat is the fastest way to get a direct answer.

We collect your name, date of birth, contact details and login credentials. Once you link a payment method, we also store your GCash, Maya or InstaPay wallet reference to process transactions correctly.

We do not sell your data. We share only what payment processors like GCash, Maya and InstaPay require to complete a transaction, and what applicable law requires us to disclose.

We retain your records for the period required under applicable law after account closure. You can ask us what that period is for your specific situation through live chat or email.

Yes. Send a data access request through live chat or to our support email address found in your account settings. We will acknowledge your request and provide what we hold on file.

Contact us through live chat or email with your registered details and a clear deletion request. We will process it in line with applicable law and confirm when it is done.

We use session cookies for login continuity and analytics cookies to monitor page performance. You can adjust or block cookies through your browser settings; some lobby features may behave differently if session cookies are off.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.